AI WhatsApp assistant for businesses in Indonesia
Your WhatsApp admin that still replies at 11 p.m.
Answerly answers questions, books appointments, and takes orders on your business WhatsApp. Anything that needs your call goes straight to you.
Works on your own WhatsApp business number, through Meta's official API.
Glow Studio
answered automatically by Answerly
Hi, is 2 p.m. tomorrow still available?
11:12 PM
Yes, 2:00 p.m. tomorrow is open. What name should I put the booking under?
11:12 PM
Rina
11:13 PM
You're all set, Rina, tomorrow at 2:00 p.m.. To confirm, please transfer the deposit to your business account.
11:13 PM
Telegram alert to the owner
📅 New booking · Glow Studio
Rina · tomorrow 2:00 p.m.
Recorded automatically by Answerly
Choose your business type
One AI engine, tuned to how each kind of business works.
- See detailsAvailable Booking
Beauty clinics & brow bars
Treatment prices, schedules per doctor or artist, bookings, deposit rules
- See detailsAvailable Booking
Salons, barbershops & spas
Pick a service and stylist, check open slots, book
- See detailsAvailable Booking
Restaurants & cafés
Free tables by party size, reservations, walk-ins, optional deposits
- See detailsComing soon · Wave 2 Booking
Vet clinics & pet grooming
Grooming and vaccination schedules, pet details
- See detailsComing soon · Wave 2 Orders
Online shops on WhatsApp
Product and stock checks, order recaps, totals, payment details, order status
- See detailsComing soon · Wave 2 Orders
Catering & pre-order cakes
Menu, minimum order, delivery dates, deposits
- See detailsComing soon · Wave 3 Booking
Auto repair & car wash
Service schedules, prices from your service list
- See detailsComing soon · Wave 3 Reservations
Villas & homestays
Open dates per unit, nightly rates, deposits
What it solves
- 01
Night-time chats get answered the next morning, after the customer has gone elsewhere.
- 02
The same questions about prices, address, and hours come in dozens of times a day.
- 03
Bookings and orders get lost in chat threads, then end up double-booked or forgotten.
How it works
- 1
Add your business details
Services, tables, or products, prices, opening hours, payment rules. Connect Google Calendar and Sheets in one click.
- 2
Connect your WhatsApp Business number
You can keep using it on your phone.
- 3
Answerly starts replying
You get notified about bookings, orders, and chats that need you.
Features
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Replies 24/7
Answers come from the details you provide, not from AI guesswork.
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Connected to your Google
One click "Connect Google": bookings land in your Google Calendar and Google Sheet, and the AI reads your menu or rules from Google Docs. Walk-ins or phone bookings you type into the sheet are taken into account. No coding, no developer.
- Order recaps: wave 2
Books and takes orders on the spot
Checks open slots, records bookings, or recaps orders all the way to payment.
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Knows when to stop
Complaints, discount requests, and anything it can't answer are handed to you.
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Your team can still reply from their phones
The moment you reply manually, the AI steps back in that chat.
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Owner alerts
Summaries and customer photos are sent to your Telegram.
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Three languages
Replies in your customer's language (Indonesian, English, or Mandarin) and follows along if they switch mid-chat. Your summaries and Telegram alerts come in the language you choose: Indonesian, English, or Mandarin.
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Run it from Telegram
Approve bookings, check deposit receipts, pass a note to a customer, or teach the AI ("be more formal") right from a Telegram chat.
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Monthly report
On the 1st of every month via Telegram and email: chats handled, bookings from the AI, and chats handed over.
See Answerly at work
Pick a business type. Highlighted values come from the details you provide, not from the AI.
Glow Studio
answered automatically by Answerly
Hi, is 2 p.m. tomorrow still available?
11:12 PM
Yes, 2:00 p.m. tomorrow is open. What name should I put the booking under?
11:12 PM
Rina
11:13 PM
You're all set, Rina, tomorrow at 2:00 p.m.. To confirm, please transfer the deposit to your business account.
11:13 PM
Telegram alert to the owner
📅 New booking · Glow Studio
Rina · tomorrow 2:00 p.m.
Recorded automatically by Answerly
What happened in this chat
- The customer asked at 11:12 p.m. and got an answer right away, even though you were asleep.
- The time offered comes from the staff schedule you entered, not an AI guess.
- The booking is added to your calendar, and you get a Telegram alert.
Glow Studio
answered automatically by Answerly
Hi, can you do my brows like in this photo?
10:07 PM
Thanks for the photo! Could you also send a photo of your brows now, without makeup? Our artist will check and get back to you tomorrow at 9 a.m.
10:07 PM
Telegram alert to the owner
🔔 Needs the team · Reference photo
A client sent a brow reference photo and asked whether it can be done.
Photo attached. Reply directly from WhatsApp Business.
Stays in your hands
- Whether a look from a reference photo can be done.
- Health questions, such as pregnancy, allergies, or keloids.
- Complaints about results and discount requests.
Studio Rambut
answered automatically by Answerly
Can I get a cut + cream bath on Saturday afternoon with Dika?
9:40 PM
Dika is free on Saturday at 3:00 p.m. and 4:30 p.m.. Which one works for you?
9:40 PM
Stays in your hands
- Complaints about a cut or color.
- Special requests outside your service list, like fantasy colors or bridal makeup.
Teras Senja
answered automatically by Answerly
Hi, do you have a table for 6 tonight at 7?
4:20 PM
Our tables for 6 are full at 7:00 p.m. Two options: table A2 (4 seats + 2 extra chairs) at 7:00 p.m., confirmed by our team first, or a 6-seat table at 8:30 p.m.. Which would you like?
4:20 PM
7 is fine, we don't mind sitting a bit closer. Name's Dewi.
4:21 PM
Got it, Dewi. Table A2 at 7:00 p.m. for 6 is on hold for you. Our team will confirm the extra chairs first, and I'll let you know right here.
4:21 PM
Telegram alert to the owner
🍽 Reservation request · needs confirmation
Dewi · 6 guests · today 7:00–9:00 p.m.
Table A2 (4 seats) + 2 extra chairs · Indoor
Why: no table for 6 is free at that time. The AI offered extra chairs so you don't lose the guests, and they agreed to sit a bit closer.
Stays in your hands
- Decisions on extra chairs and joined tables. Telegram gives you the context: party size, table, extra chairs, and why.
- Checking deposits against your bank statement. A reservation is final only once you tap “Deposit received”, never from a photo of a receipt.
- Groups above the limit you set (usually handled as events), complaints, allergy questions, and price negotiation.
Klinik Hewan Sehat
answered automatically by Answerly
My cat has been vomiting since this morning, what should I do?
8:15 PM
That needs a vet right away. Please call the clinic at the clinic's number now. I've also alerted our vet.
8:15 PM
Telegram alert to the owner
🚨 EMERGENCY · Contact the pet owner now
Cat vomiting since this morning. The owner has been asked to call the clinic.
Stays in your hands
- All questions about symptoms, medicine, and dosage.
- Emergencies such as poisoning, trouble breathing, bleeding, or not eating for days.
Toko Linen
answered automatically by Answerly
Is the black linen shirt in size L available? I want 2.
11:02 PM
Yes, it's available. 2 × Rp189.000 = Rp378.000, excluding shipping. Could I have your full name and address?
11:02 PM
Stays in your hands
- Manual transfer receipts. Answerly never treats a payment as received based on a photo alone, because photos are easy to fake.
- Returns, size exchanges, and wholesale price negotiation.
Dapur Bunda
answered automatically by Answerly
Can I get 50 rice boxes for Saturday the 18th?
9:18 PM
The 18th is still open. Package A (Rp35.000) or B (Rp45.000)? A 50% deposit locks in the date.
9:18 PM
Stays in your hands
- Custom cakes based on reference photos.
- Orders above your daily capacity, and questions about allergies or ingredients.
Bengkel Maju
answered automatically by Answerly
Can I get an oil change for my Vario tomorrow at 10?
7:30 PM
10:00 is full. 11:00 or 1:00 p.m. are still open. An oil change for the Vario is the price from your list, about 20 minutes.
7:30 PM
Stays in your hands
- Diagnosing strange noises, breakdowns, or other damage.
- Price estimates outside your standard service list.
Villa Joglo
answered automatically by Answerly
Is a villa for 8 people available on the 24th–26th?
10:48 PM
The Joglo unit (up to 10 guests) is free on the 24th–26th. Two weekend nights come to the total from your rate list. Shall I hold it while you send the deposit?
10:48 PM
Stays in your hands
- Special requests like decorations, events, or an extra bed.
- Cancellations, refunds, and group rate negotiations.
Pricing
Monthly subscription, no contract. Prices in Indonesian Rupiah.
Best fit: Hemat
-
Hemat
AI replies per month: Up to 800
Rp349.000/month
Get started -
Standar
AI replies per month: 801–2,000
Rp749.000/month
Get started -
Ramai
AI replies per month: 2,001–5,000
Rp1.490.000/month
Get started
Out of replies? The AI pauses until your next billing period, or upgrade anytime and your quota grows right away. Need more than 5,000 replies a month? Talk to us. WhatsApp message fees are billed by Meta directly to your business (see FAQ).
Pay with QRIS, virtual account, e-wallet, or credit card (Midtrans).
Why it’s safe
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Official API
Built on the official WhatsApp Business Platform from Meta, not unofficial apps that can get numbers banned.
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No passwords
We never ask for your WhatsApp, Facebook, or Google password.
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Your data stays yours
Your chats and schedule belong to your business. Cancel anytime, and disconnect from the WhatsApp Business app.
Frequently asked questions
Can I still use my WhatsApp number on my phone?
Yes. You and your team keep replying from the WhatsApp Business app as usual.
What if the AI gets an answer wrong?
The AI only answers from the details you provide. If the answer isn't there, the chat is passed to you. You can also turn the AI off for any chat at any time.
Will customers know they’re talking to AI?
If a customer asks, the AI honestly says it is an automated assistant.
Are there other costs?
Yes: Meta's WhatsApp message fees, billed by Meta directly to your business (not through Answerly). It's currently about Rp400 per reply after Meta's monthly free allowance; check the latest rates in WhatsApp Manager.
What happens when my reply quota runs out?
The AI stops replying until your next billing period. Customers still get a message that we've received their message, and you're notified on Telegram so you can reply yourself. You can upgrade anytime from the dashboard and your quota grows right away.
Can I cancel anytime?
Yes. It’s a monthly subscription with no contract.
Do I need a new app?
No. You only need WhatsApp Business and Telegram.